Published Feb 2012 (Thomson Reuters) *Currently being reprinted, back in stock 21 Feb 2013.
Alternative or Additional Dispute Resolution (ADR) processes are used to resolve conflict, support agreement, and plan future actions. In this new and expanded edition the author draws upon two decades of work in theory development, practice, training, research and assessment to provide an up to date, hands on resource for practitioners, students and all those involved in ADR processes and systems.
All key dispute resolution and management processes are explored in Alternative Dispute Resolution, as well as specific negotiation, complaints handling, option generation and problem solving strategies. Pre-litigation ADR schemes, external dispute resolution schemes and changes in the community and related schemes, as well as processes that are more closely related to the litigation system, are tracked, explored and analysed. This supports ADR practitioners and all those involved in dispute resolution to make effective, informed decisions about process choices and options.
The book also features a number of new chapters and additional focus areas:
- Judicial and decisional dispute resolution
- Obligations to use ADR – genuine steps – including the latest legislative reforms and the Civil Dispute Resolution Act 2011 (Cth)
- Confidentiality and admissibility – latest case law and analysis.
In addition the negotiation, mediation and arbitration sections have been expanded to reflect recent research, policy changes and legislation in each of these areas. The fourth edition of Alternative Dispute Resolution features an expanded skills section, with commentary on micro communication skills as well as updated and revised process and dispute system sections.
The skills material provides:
- Tested methods and
- Real life examples.
Professor Tania Sourdin’s extensive experience as a mediator, Supreme Court solicitor, researcher, educator, and Member of the Administrative Appeals Tribunal and the National Alternative Dispute Resolution Advisory Council, ensures Alternative Dispute Resolution, 4th Edition supports readers with practical skills and tips, case studies, deeper analysis and systemic frameworks needed by those studying ADR. Practitioners and students alike will find this new edition an invaluable resource.