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Consumer Law and Policy in Australia and New Zealand
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Consumer Law and Policy in Australia and New Zealand

Price: $121.00
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Published Feb 18 2013 (The Federation Press)
ISBN: 9781862879089. Soft Cover, 250 pages.

By Justin Malbon and Luke Nottage 

This book examines the 2010 ‘Australian Consumer Law’ reform package in broader context. It considers parallel re-regulation of consumer credit and other financial markets impacting on consumers. It also compares recent reform initiatives in New Zealand, Australia’s closest economic and geo-political partner, as well as developments in other major economies including the European Union, Japan and the United States. 

In addition, the book examines policy considerations and market transformations, as well as the often complex legislative history associated with recent consumer law reform proposals in Australia and New Zealand. Each substantive chapter usually begins with that broader setting, especially the issues and recommendations of a 2008 Report by Australia’s Productivity Commission. Chapters then outline ‘how the law works’, before offering a critical assessment of the current regime.

This book will therefore appeal to policy-makers, researchers, senior law students, and legal practitioners interested in an advanced and wide-ranging analysis of current consumer law issues – particularly in Australia. The 14 contributors are consumer law experts associated with Australasian Consumer Law Roundtables, held annually in Australia and New Zealand since 2007 to bring together academics, regulators and peak consumer group representative. Specific areas covered include: definitions of ‘consumers’, mandatory quality guarantees and controls over unfair terms in consumer contracts, regulation of unconscionable conduct, a possible general prohibition of ‘unfair practices’, product liability and safety regulation, responsible lending and ‘hardship’ provisions in consumer credit, consumer banking and financial advice, vulnerable consumers, interest rate caps, dispute resolution, regulatory powers and e-commerce. 


Part 1: General Themes 

Introduction Luke Nottage and Justin Malbon 

Just Who is the Consumer? Policy Rationales and a Proposal for Change Aviva Freilich and Lynden Griggs 

Comparative Consumer Law Reform and Economic Integration Luke Nottage, Christine Riefa and Kate Tokeley

Part 2: Unfair Practices and Defective Products Consumer Guarantees Jeannie Paterson and Kate Tokeley 

Unfair Contract Terms in Consumer Contracts Nyuk Yin Nahan and Eileen Webb

Unconscionable Conduct in Consumer and Business Transactions Nyuk Yin Nahan and Eileen Webb 

A General Provision on Unfair Practices? Jeannie Paterson 

Product Liability and Safety Regulation Luke Nottage and Jocelyn Kellam

Part 3: Consumer Credit and Investment Responsible Lending, Unjust Terms and Hardship Justin Malbon

Financial Literacy, Consumer Banking and Financial Advice Gail Pearson 

Vulnerable and Disadvantaged Consumers Therese Wilson 

Interest Rate Caps and Price Regulation in Consumer Credit Nicola Howell

Part 4: Access to Remedies and Enforcement Consumer Complaints Justin Malbon 

Regulatory Consistency and Powers Paul O’Shea

E-Commerce Lynden Griggs 

Appendix: Updated Submission to the Australian Government’s Consultation on Consumer Voices: Sustaining Advocacy and Research in Australia New Consumer Policy Framework Justin Malbon and Luke Nottage (eds)

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